Shipping policy

Shipping Policy

At Clacelia, we take pride in crafting and delivering each piece with care and attention.
Please review our shipping terms below before placing your order.

Pre-Order Items

All pre-ordered items are made specially for you.

• Estimated production and delivery time: 3 to 4 weeks from the date of purchase.

• You will receive an update by email once your order is ready to ship.

In-Stock Items

For items that are available in stock:

• Orders are processed and shipped within 2 to 3 business days.

• You will receive tracking details once your order has been dispatched.

Delivery Information

Delivery times may vary slightly depending on your location and courier schedules.
We do our best to ensure your order arrives as quickly and safely as possible.

If your order contains both pre-order and in-stock items, they may be shipped together once all items are ready, unless otherwise arranged.